Business service contracts

Velocis IT offer support contracts to business customers who want the stability and the peace of mind of a monthly agreement.

When you sign up to a support contract we will perform an initial site visit to catalogue your equipment and list any issues you may have with your present IT systems. We will then provide you with a detailed report of our findings and offer solutions.

Support contract benefits

Support contracts include:

  • All labour and agreed travel costs for break/fix issues
  • A pre-arranged monthly visit to fix any minor issues
  • Software & anti-virus kept up to date
  • Unlimited support calls, by email, phone or SMS.
  • Dedicated engineer with direct contact information
  • Rapid response time usually within the hour
  • Remote support